Terms and Conditions
General
Some sections of this website (as defined below) and these terms and conditions are written in masculine form for convenience only. However, everything in this document and the website is intended for both men and women equally.
The website yourdomain.com (hereinafter: “the Website”) is the exclusive property of Hotel Why Nam (hereinafter: “the Company”). The website provides information about the hotel’s services, prices, promotions, and other details. Additionally, users can book vacations and vacation packages (hereinafter: “Services”) online, subject to the sale terms specified on the website.
Booking services through the website is equivalent to booking directly with the hotel’s internet or reservations department and constitutes a binding transaction. Guests must maintain the condition of hotel property, including room furnishings, hotel facilities, and bicycles provided for use. Guests are fully responsible for inspecting the bicycles before use.
In the event of damage or loss of property, the guest will be charged the value of the damage without requiring proof.
A reservation is only confirmed upon receiving approval from the Company. Reservations made through the website are considered remote sales transactions only if they comply with the conditions set forth in the Consumer Protection Law, 1981.
The website is intended for individual bookings by private customers, not for group bookings. The Company reserves the right to decline any reservation request at its sole discretion without explanation. Guests will have no claim against the Company for such decisions.
For hotel stays:
– Infants: Up to 2 years old
– Children: Ages 2-12
Prices are displayed without VAT , VAT will be charged upon check-in.
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Website Usage Terms
2.1 By using the website and/or purchasing services through it, the user (hereinafter: “User”) confirms that they are aware of and agree to the terms outlined here. The user waives any claim, demand, or legal action against the Company, the website, or anyone acting on their behalf. For any clarification, contact:
– Reservations Center: [email protected]
2.2 The website may only be used to obtain information or book services. Users are prohibited from using the website content, including images or other information, without written permission from the Company’s management. Unauthorized use constitutes a violation of copyright laws.
2.3 Only individuals with a valid credit card from Visa, Diners Club, American Express, Isracard, or Mastercard may book through the site. The card will only be used for security, and payment is made upon arrival at the hotel.
2.4 The Company is not responsible for the accuracy of third-party information displayed on the website, and users cannot make claims based on such information.
2.5All images on the site are for illustration purposes only, and there may be differences between the images and actual appearance.
2.6 The website contains links to external websites for user convenience. The Company is not responsible for the content, legality, or functionality of these linked sites.
2.7 The Company reserves the right to change the site’s structure, content, and availability of services at any time without prior notice. Changes take effect upon publication on the website unless otherwise stated.
2.8 The Company and its affiliates are not responsible for any damage caused by viruses or technical issues from the website’s internet server.
2.9 The Company is not responsible for delays or failures resulting from website use or any issues with online reservations.
2.10 The Company is not liable for any illegal activities conducted by users or third parties on the website.
2.11 The Company reserves the right to block any user’s access to the website without explanation.
2.12 Any disputes related to these terms or the website will be governed by Tahiland law.
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User Information
3.1 Users must provide the required information when booking services through the website.
3.2 The Company is not responsible for technical issues that prevent users from completing their bookings.
3.3*Users are responsible for errors in their booking details (e.g., incorrect dates or number of guests).
3.4 Submitting false information is a criminal offense. The Company reserves the right to take legal action against those submitting false data.
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Reservation Changes and Cancellations
5.1 Users can modify or cancel reservations by contacting the Reservations Center or via the booking engine link.
5.2 The Company may cancel sales if illegal activities are detected or if false information is provided. Users will be refunded for canceled reservations if applicable.
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Discounts and Coupons
Discounts and coupons are subject to specific conditions and availability. They cannot be applied retroactively, transferred, or sold. Users are responsible for all applicable taxes and fees.
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Liability and Force Majeure
The Company is not liable for cancellations or changes caused by force majeure events, such as wars, strikes, natural disasters, or technical failures beyond its control.